Verified Treatment Center
Cumberland Heights Knoxville-Papermill
Knoxville, TN · 37909
Key Takeaways for Cumberland Heights Knoxville-Papermill
- • IOP offered
- • Accepts Private insurance, TRICARE/VA
- • Joint Commission accredited · SAMHSA-listed facility
- • Direct line available · Helpline free & confidential 24/7
About Cumberland Heights Knoxville-Papermill
Located in Knoxville, TN, Cumberland Heights Knoxville-Papermill operates within the TN regulatory framework as a licensed addiction-treatment provider. The facility's programming is outpatient (IOP), not residential. Structural evaluation of this facility's clinical posture requires review of state licensing records, accreditation status, and payer-network contracts.
Care levels at Cumberland Heights Knoxville-Papermill
Cumberland Heights Knoxville-Papermill is an outpatient-focused program (IOP) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. Operational prerequisite for admission: documented clinical assessment establishing medical necessity for the specific level of care Cumberland Heights Knoxville-Papermill provides. The ASAM Criteria 4e framework is the benchmark standard for this assessment and is referenced in most major payer medical-necessity documents.
Insurance and payment
Cumberland Heights Knoxville-Papermill operates primarily on commercial insurance. The implication for patients: higher typical cost-share, potentially more intensive programming, and the full burden of MHPAEA parity-rule dynamics — including appeal rights when the plan denies. The facility also accepts TRICARE or military benefits. Benefit verification should be obtained in writing prior to admission and should document: network contract status for the specific insurance product, prior authorization requirements and approved day-count, applicable cost-sharing structure, and out-of-network secondary coverage (where applicable). Proceeding on verbal VOB creates material risk of post-admission benefit dispute.
Before you call
Operational admission checklist for Cumberland Heights Knoxville-Papermill: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. If the clinical situation involves opioid use disorder, confirm explicitly whether Cumberland Heights Knoxville-Papermill offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.
Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.
Cumberland Heights Knoxville-Papermill at a Glance
Levels of care
IOP
Service settings
Outpatient, Intensive outpatient treatment
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model
Age groups
Young Adults, Adults
Insurance & Payment Accepted
Confirm in-network status before admission — verification is free.
Contact & Location
Address
1320 Papermill Pointe Way, Knoxville, TN 37909
Facility direct line
(931) 340-5439Website
www.cumberlandheights.org